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FAQ

Our mission is to promote health and increase the overall well-being of the people around us. At Uncharted Territory Mental Health Services, we understand that everyone’s path to wellness looks different as everyone heals in their unique way.

Frequently Asked Questions

What type of clients do you typically see?

We see clients from age 16 and older, we treat a variety of conditions to include Anxiety, Depression, PTSD, Bipolar, and many more.

 

Do you Provide Therapy?

We have partnered with Wellness With Dr. Austin Counseling group to deliver high-quality therapy.  We can provide psychotherapy – many people call this “talk therapy”, we can provide guidance, insight, along with coping techniques to work through your issues. We also promote and use therapeutic communication, motivational interviewing, and discussion. We believe in a whole health approach. We provide education on diagnosis, medications, and treatment options.

 

How Much does your appointment cost?

Self Pay Rates 

New patient appointments are 45 minutes and cost $200.

Follow-up appointments are 15 minutes and cost $100.

Insurance is accepted. ( Please find our list of accepted insurance or call to clarify)

Current Insurances Accepted: Cigna, Flexible Spending Accounts

Do you accept Insurance?

Yes, the list changes periodically and will be updated online.

What is your no-show policy?

Please click on our policies and procedures link. Typically an appointment must be canceled within 24 hours.

 

 

What to expect Prior to your Initial Visit and Subsequent Visits?

PRIOR TO YOUR INITIAL VISIT & Initial Visit
You will be given information to fill out new patient paperwork and sign necessary documents. Initial patient paperwork must be filled out and turned in 48 hours prior to an appointment. This allows your provider to review your information prior to your appointment and provides you the full initial appointment time to be utilized effectively. A valid credit card must be on file prior to an appointment being confirmed. If intake paperwork, credit card, and consents are not on file 48 hrs prior to your intended appointment, the appointment will be rescheduled. If you wish to cancel the appointment please let us know.
At Uncharted Territory Mental Health, prior to every appointment, your provider will check your name in the Texas or Arizona Prescription Monitoring Program (PMP) database. The Prescription Monitoring Program (PMP) collects and monitors prescription data for all Schedule II, III, IV, and V controlled substances dispensed by a pharmacy in Texas/Arizona or to a Texas/Arizona resident from a pharmacy located in another state. This monitoring is mandatory in Texas/ Arizona and allows your practitioner to safely plan your treatment. Your provider will meet with you to discuss your current situation and conduct a comprehensive evaluation where a broad array of topics will be covered including past psychiatric treatments, medical history, current medications, family history, substance abuse history, and developmental history. Future plans will be discussed at the first appointment.

 

NO Prescriptions will be given at the initial appointment.

What is a Nurse Practitioner or  Psychiatric Mental Health Nurse Practitioner?

 

A Psychiatric Mental Health Nurse Practitioner (PMHNP-BC) is an Advanced Practice Registered Nurse (APRN) with specialized training in Psychiatry and Mental Health. A PMHNP-BC received graduate education and clinical training in the assessment, diagnosis, and treatment of psychiatric and mental health disorders and obtained a national board certification. Working independently and collaboratively with other health professionals, PMHNP's provide a full range of psychiatric and mental health services. This includes, but is not limited to, diagnosing psychiatric and mental health disorders, prescribing medications to treat psychiatric and mental health disorders, and providing psychotherapy and patient education. 

 

How are you different from other psychiatric providers?

 

Nurse practitioners emphasize the health and well-being of the whole person. We view you as an entire person and an integral part of your treatment, not just a condition or disorder. Together, we will develop a treatment plan that will work best for you. We encourage many of our patients to seek individual or group therapy and can make referrals if needed. We work closely with therapists and other health professionals to coordinate care so that you may achieve the best results. Our role combines nursing care with advanced clinical decision making.

 

What conditions do you treat?

 

We have the ability to treat all psychiatric and mental health conditions, including , but not limited to, anxiety, depression, bipolar disorders, eating disorders, substance use disorders, schizophrenia, and schizoaffective disorder.

 

Can you prescribe medication? Are there limitations to your practice?

Yes, we can prescribe medication.

However, in the state of Texas, nurse practitioners cannot prescribe Schedule II drugs, which includes many medications used to treat ADHD (like Adderall). If your treatment warrants one of these medications, the collaborating physician would have to send in a prescription. Uncharted Territory is not currently accepting patients who are already prescribed stimulants.

 

Though we are authorized to prescribe other controlled substances such as benzodiazepines (like Ativan, Klonopin, and Xanax), we recognize the potential risk for physiological dependence with such medications. Therefore, as a matter of ethical practice, we do not prescribe these medications for long term use.

 

How can I afford your services without using insurance?

 

The largest expense will usually be during the first 3 months of treatment. During that time, medications will be adjusted and we will be refining your treatment plan. Generally, you’ll need an office visit every 3 weeks during this time to ensure that treatment is working. Once medications are stabilized, visits will be more spaced out. Eventually you’ll need to visit every two to three months to follow up on how you are doing and to get medication refills.